The Pretty Kids of Vava

Preamble

These conditions govern the sale of products on the online store www.lesjolismomesdevava.com  

between the individual company " Les Jolis Mômes de Vava " represented by Vanessa Mansouri Tomaszewski - 5, Impasse des Noyers - 62161 Duisans

Micro-Enterprise registered with the Chamber of Trades and Crafts

SIRET number 504 913 013 00034

Email: contact.lesjolismomesdevava@gmail.com

and the online shopper.

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Acceptance of these general conditions of sale

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The acquisition of a product through this site implies unreserved acceptance by the buyer of these conditions of sale, which the buyer acknowledges having read prior to his order.

Before any transaction, the buyer declares on the one hand that the purchase of products on the site www.lesjolismomesdevava.com   is not directly related to his professional activity and is limited to strictly personal use and on the other hand have full legal capacity, allowing him to engage under these general conditions of sale.

The company Les Jolis Mômes de Vava retains the possibility of modifying these conditions of sale at any time, in order to comply with any new regulations or in order to improve the use of its site. Therefore, the applicable conditions will be those in force on the date of the order by the buyer.

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Products

The products presented by the online store www.lesjolismomesdevava.com   are only valid within the limits of available stocks. In the event of a product out of stock, Les Jolis Mômes de Vava   will notify the customer as soon as possible in order to offer him a new delivery time, a substitute product or a refund.

The company Les Jolis Mômes de Vava reserves the right to modify the assortment of products at any time. Each product is presented on the website in the form of a description containing its main technical characteristics. The photographs are as accurate as possible but do not bind the Seller in any way.

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Prices

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The prices of our products are indicated in euros, all taxes included (VAT and other taxes applicable on the day of the order), unless otherwise indicated and excluding processing and shipping costs.

In the event of an order to a country other than metropolitan France, you are the importer of the product(s) concerned. Customs duties or other local taxes or import duties or state taxes may be payable. These rights and sums are not the responsibility of the company Les Jolis Mômes de Vava . They will be at your expense and are your sole responsibility, both in terms of declarations and payments to the competent authorities and bodies in your country. We advise you to inquire about these aspects with your local authorities. 

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Order and payment terms

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Payment of the total amount of the customer's order is made securely through the online payment system of our banking partners: PAYPAL and STRIPE.

The customer guarantees that he has the necessary authorizations to use the method of payment chosen by him, during the validation of the order form.

The order will only be taken into account after full payment of the order and the delivery costs.

The confirmation of an order entails acceptance of these conditions of sale, the recognition of having perfect knowledge of them and the renunciation of availing oneself of its own conditions of purchase. All the data provided and the recorded confirmation will constitute proof of the transaction. If the buyer has an e-mail address and if he has entered it on his order form, the company Les Jolis Mômes de Vava will communicate to him by e-mail the confirmation of the registration of his order.

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Retention of title

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The company Les Jolis Mômes de Vava retains full ownership of the products sold until full payment of the price, in principal, costs and taxes included.

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Withdrawal

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Under Article L121-20 of the Consumer Code, the buyer has a period of fourteen working days from the delivery of their order to exercise their right of withdrawal and thus return the product to the seller for exchange or refund without penalty, except for return shipping costs.

This period runs from the day of delivery of the consumer's order. If this period expires on a Saturday, a Sunday or a holiday or non-working day, it is extended until the first following working day.

Any return must be reported in advance to the company Les Jolis Mômes de Vava by email: contact.lesjolismomesdevava@gmail.com .

The product must be returned by COLISSIMO to:

The Pretty Kids of Vava , 5 Impasse des noyers 62161 Duisans

Only products returned as a whole will be taken back, in their complete and intact original packaging, unwashed, unworn and in perfect condition for resale. Any product that has been damaged, or whose original packaging has been damaged, will not be refunded or exchanged. This right of withdrawal is exercised without penalty, with the exception of return costs. In the event of the exercise of the right of withdrawal, the consumer has the choice to request either the reimbursement of the sums paid, or the exchange of the product. In the case of an exchange, the re-shipment will be at the customer's expense. In the event of exercise of the right of withdrawal, Les Jolis Mômes de Vava will make every effort to reimburse the customer within 30 days.

Delivery

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Deliveries are made to the address indicated on the order form which can only be in the agreed geographical area. Orders are made by La Poste via COLISSIMO, delivery service with tracking, delivery without signature or FOLLOWED LETTER for small items.

When the order is dispatched, the company Les Jolis Mômes de Vava provides the buyer with a dispatch confirmation email and also an email from La Poste with the tracking number of the package. The buyer is delivered to his home by his postman. In the event of the buyer's absence, he will receive a delivery notice from his postman, which allows him to withdraw the products ordered from the nearest post office, for a period indicated by the postal services.

The risks associated with transport are the responsibility of the purchaser from the moment the items leave the premises of the company Les Jolis Mômes de Vava . The buyer is required to check, in the presence of the La Poste employee or the deliverer, the condition of the packaging of the goods and its contents upon delivery.

In case of loss, theft, or disappearance of the package, a complaint must be opened by the customer with the post office. The customer service of the post office processes the complaint within 21 days, the final decision will be taken after the expiry of this period and after response from them. It is the customer's responsibility to follow up on their claim. The item will be returned to the customer once their claim has been completed and taken care of by post.

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Guarantee

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The photos of the handcrafted products are not contractual: slight variations in shape or color are possible due to the artisanal character and the hand-made production.

All products supplied by the company Les Jolis Mômes de Vava benefit from the legal guarantee provided for by articles 1641 and following of the Civil Code. In the event of non-compliance of a product sold, it may be returned to Les Jolis Mômes de Vava , which will take it back, exchange it or refund it.

All complaints, requests for exchange or refund must be made by post to the following address:

The Pretty Kids of Vava , 5 Impasse des noyers 62161 Duisans

Any return must be reported in advance to the company Les Jolis Mômes de Vava . The customer has a period of 15 days after receipt of the order to return it. Return costs are the responsibility of the customer.

If the order is a gift from a third party, Les Jolis Mômes de Vava will only make an exchange.

Attention,  any personalized or made-to-measure item cannot be exchanged or refunded.

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Any return is the responsibility of the customer, it must be made with a mandatory COLISSIMO tracking number.

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Responsibility

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The company Les Jolis Mômes de Vava in the process of distance selling, is bound only by an obligation of means and provides no guarantee, express or implicit, including any guarantee of quality and suitability for a particular use. products sold. In any event, the parties expressly agree that in the event of questioning the liability of Les Jolis Mômes de Vava , whatever the nature or basis of the action:

- Only direct damages, resulting from the breach of its contractual obligations, are likely to give rise to compensation. Consequently, all indirect damages, and in particular any moral or commercial prejudice, loss of profit, turnover, order or clientele, suffered by the Customer and/or third parties cannot give rise to a right to compensation.

- The amount of the repair liable to be charged to Les Jolis Mômes de Vava is expressly limited to the sums received by Les Jolis Mômes de Vava for the product in question. In all cases, Les Jolis Mômes de Vava cannot be held liable if the non-performance or poor performance of its contractual obligations is attributable either to the Customer, or to the fact of a third party, or to a case of force. major.

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force majeure

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All circumstances beyond the control of the parties preventing the execution under normal conditions of their obligations are considered as causes for exemption from the obligations of the parties and lead to their suspension.
The party who invokes the circumstances referred to above must immediately notify the other party of their occurrence, as well as of their disappearance.

Will be considered as cases of force majeure all irresistible facts or circumstances, external to the parties, unforeseeable, inevitable, beyond the control of the parties and which cannot be prevented by the latter, despite all reasonably possible efforts. Expressly, are considered as cases of force majeure or fortuitous events, in addition to those usually retained by the jurisprudence of French courts and tribunals: the blocking of means of transport or supplies, earthquakes, fires, storms, floods, lightning, disruption of telecommunications networks or difficulties specific to telecommunications networks external to customers.

The parties will come together to examine the impact of the event and agree on the conditions under which the performance of the contract will be continued. If the case of force majeure lasts longer than three months, these general conditions may be terminated by the injured party.

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Intellectual property

All elements of the Les Jolis Mômes de Vava website are and remain the exclusive intellectual property of the company Les Jolis Mômes de Vava . No one is authorized to reproduce, exploit, or use for any reason whatsoever, even partially, elements of the site whether in the form of a photo, logo, visual or text. Any total or partial reproduction of this content is likely to constitute an offense of counterfeiting.

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Personal data

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The company Les Jolis Mômes de Vava undertakes to preserve the confidentiality of the information provided by the buyer, necessary for the processing of his order and the establishment of invoices. They may be communicated to the seller's partners responsible for the execution, processing, management and payment of orders. Any information concerning him is subject to the provisions of Law No. 78-17 of January 6, 1978. As such, the Internet user has a right to access, modify and delete information concerning him. He can exercise this right by notifying Les Jolis Mômes de Vava by email.

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Authentication and security

When the conditions necessary for registration are met, and subject to acceptance by Les Jolis Mômes de Vava , the Customer may, using their identifiers, access and manage their Customer account and place Orders. These identifiers are strictly personal and confidential and must not be communicated or shared with third parties. Under no circumstances can Les Jolis Mômes de Vava be responsible for the loss of its identifiers by the Customer. The Customer will be solely responsible for the use of his identifiers by third parties or for actions or declarations made through the “My Account” section, whether fraudulent or not. It guarantees Les Jolis Mômes de Vava against any claim in this regard. Furthermore, Les Jolis Mômes de Vava does not have the means to ensure the identity of persons accessing its Site, and therefore cannot be held responsible for the usurpation of the identity of a Customer. If the Customer has reason to believe that a person is using his login credentials or his Customer account, he must immediately inform Les Jolis Mômes de Vava .

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Litigation

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These general conditions are subject to French law. This is the case for rules of substance as well as for rules of form. In the event of a dispute or complaint, the consumer will first contact Les Jolis Mômes de Vava to obtain an amicable solution. In a second step, Les Jolis Mômes de Vava and the consumer will defer to the competent courts.